


We're Sorry! We Can't Leave You Alone Just Because Your Site Is Built!
You'll experience the involvement of our Customer Service Team for the life of your Website! Here's just some of the services and support we'll be available to offer you:
- Follow Up Services
From time to time, and rather frequently, your Customer Service Rep will come by your location
just to see if everything is going as you expect it to. You will have that opportunity to
talk with him/her and express any problems, challenges or ideas you have regarding the project
we've created for you. If, for some reason, you're not in our geographical location, then
he/she will be calling you regularly - just to touch base.
- Customer Support via Phone, MSN Messenger and Email
You will be encouraged to contact us via telephone, MSN Messenger and Email so that we may
readily address any updates, maintenance requests, questions, comments, concerns or ideas
you may have. We believe in the "open-door" policy.
- Email Setup & Training
Setting up email can be stressful if you've never done it before. We are always glad to assist
you in setting up your accounts and then showing you how to use them so you get the most
benefit from them.
- In-Person Training
We provide training for you and your staff in managing your website and/or your custom marketing system so that
your Website produces in the manner that you expect. We also provide training in the
generalities of operating your computer programs in conjunction with your online
marketing strategies, so you get the most return for the least amount of time and investment
on your part.
- Online Training
So that you can learn at your own pace and in your own time, we provide information through
our Online Information Library. Videos, articles and how-to reports are
available free-of-charge to our Clients.
- Maintenance
We have maintenance plans for those Clients who need their Site regularly updated. For others,
we provide low-cost, quick-production maintenance. It doesn't take days, weeks or months for
us to respond to your update and/or changes requests.
- Technology Updates
Once you become our Client, we add you to our mailing list so you receive Industry news as
soon as we do. Information about the latest technology, such as Video, and how it can help
you, is sent to you to keep you on top of the latest online marketing trends and ahead of your
competition!
- Informational Reports and Articles
While you may not require any training persé, you'll find lots of relative information for
Site Owners in our Online Information Library. Our Library is free
for our Clients so you should probably take advantage of it.
- Any Other Assistance You May Need
If you'll take a few minutes to review our Clients' Testimonials you'll find that our Customer Service plays a big role in our Clients' satisfaction.
We're Tried! We're Proven! We're You And Me Enterprises!
We're Here For You and Because of You!
We're Here For You and Because of You!
Copyright © 2006 - 2007, You And Me Enterprises. All Rights Reserved Worldwide.
202 Dublin Street, Walterboro, South Carolina, USA 29488